Close the loop on customer feedback.
Feedback arrives from everywhere and dies in a spreadsheet. 2DapLoop captures it, clusters it, and tells your customers the moment you ship.
You hear your customers. Then you forget what they said.
Every team collects feedback. Few ever close the loop on it. It scatters across tools, loses its context, and the person who asked never hears whether anything changed.
2DapLoop makes the loop the default: nothing enters without a way back out to the person who asked — and they hear from you when it ships.
One loop, four stages, always running.
Not a backlog you drain once a quarter. A continuous cycle that keeps turning while your team builds.
From every channel
Pipe in support, sales, reviews, and chat. Each note keeps its source, its customer, and its context.
Themes, not tickets
AI groups the raw notes into the handful of themes that actually matter, with the evidence attached.
Act with weight
See which themes carry the most revenue and reach, then push the winners straight to your roadmap.
Tell them it shipped
When the work lands, every customer who asked gets a note. The loop closes itself.
Built to keep the loop turning.
Capture feedback wherever it lives
Connect the tools your team already uses. 2DapLoop pulls feedback in automatically, so nothing depends on someone remembering to copy a quote into a doc.
Clustering that reads the room
Instead of a thousand tickets, you get the ten themes behind them — each one backed by the real quotes, ranked by how many customers and how much revenue sit behind it.
The loop closes itself
Link a theme to a roadmap item. When it ships, everyone who ever asked for it hears back — automatically, in your product's voice. No one re-reads a six-month-old ticket to find who to tell.
A backlog forgets. A loop comes back around.
Feedback tools are good at collecting and bad at returning. 2DapLoop is built around the one step everyone skips — closing the loop with the person who spoke up. That is the whole point, not a feature we bolted on.
Capture, cluster, decide, close. Then start again.
See your feedback come full circle.
Book a 20-minute demo and watch one real theme travel the whole loop — from raw note to a message that reaches the customer who asked.